Caterpillar's Communities of Practice: Unleashing the Power of the People
When: Tuesday, May 8th, 2007
View the Recording
This is a Flash Video formatted file that will open in a new window. It may take a few moments to download.
If you have trouble viewing the recording you may need to install the Adobe Flash Player.
To do so, please click here.
Caterpillar University has grown their Knowledge Network into a corporate goldmine that contributes significantly to the growth of the company. Bringing together over 40,000 employees, retirees, and dealers into some 3,500 communities, they have helped restart plants destroyed by tsunamis, and solved countless problems in subjects ranging from bolts to keeping garage floors clean when servicing equipment.
- How Caterpillar harnesses the power of people around the world to solve pressing problems.
- How the 3500+ communities of practice are set up, governed, and even eliminated when they are no longer needed.
- How actual savings (and the 50% ROI) are defined and calculated.
Presenters:
Paul has more than 29 years of experience with Caterpillar in a variety of areas including operations, service training, and engine marketing. Paul is currently a Senior Learning Consultant in the College of General Studies at Caterpillar University. In his current position he is responsible for knowledge management, tuition reimbursement, and a variety of training initiatives including Caterpillar's performance management process. Paul has contributed to several publications including ASTD Learning Circuits and holds a BS in Business from Illinois State University and an MA in Distance Education from the University of Phoenix.