The Key to Competency Development at Infosys
When: Wednesday, November 28th, 2007
The Key Issues: Developing competencies is usually an internal process that is driven by the behaviors of high-performers, as well as an internal view of what makes these individuals successful. For companies in the service economy, there is another important constituency; "the end-users" of the company's talent - that can be brought into the process.
Infosys has rapidly grown into one of the largest IT companies in the world. Headquartered in India, the company serves clients worldwide and needs to improve those clients with qualified, well-trained talent. Infosys also has an excellent reputation within the L&D community, providing its new employees with first-rate educational opportunities. Dr. Subhash C. Rastogi, head of the Enterprise Solutions Academy, will describe how Infosys reached out to end-users to help develop competencies and certification programs in 4 areas: Technical, Domain, Process, and Soft Skills. He will also tell the story of the Enterprise Solutions Academy, and how they collaborated with internal and external education service providers to develop the "right" competencies once they were determined.
Subjects Covered:- The role of the Enterprise Solutions Academy
- The role played by the Enterprise Solutions Academy
- How the competencies that constituted those certifications were determined through collaboration with end-users, and how they were taught using internal and external educational service providers
- What steps were taken - internally and externally - to brand the internal certification programs
Presenters:
Subhash is Associate Vice president and head of Enterprise Solutions Academy at Infosys Technologies Ltd, Hyderabad, India. He has extensive global experience, and his 33 years of experience is roughly divided equally between academia and industry. Dr. Rastogi has trained more than 3000 executives in countries including India, U.S., France, Netherlands, Japan, Singapore, and Australia in the areas of Operations Management, Enterprise Resource Planning, Project Management, Business Process Re-engineering, and Value Engineering. He has also been management consultant to a large number of public sector, private sector, non-profit organization & multinational organizations. He has published more than 35 papers in international & national journals and conference proceedings. Dr. Rastogi is co-author of Global Management Solutions: Demystified published by Thomson Learning, Singapore.