Tiffany & Co. Strengthens Leadership Transitions with Innovative Solutions
When: Tuesday, November 17th, 2009 : 11:00AM - 12:00PM EST
Tiffany & Co. uses innovative approaches in their leadership development programs. During the economic crisis that began last year, a selection of these programs was prioritized and allowed for the sustained delivery of high impact, interactive programs to global management in an environment of strict cost control and reduction. A lean “Organizational Effectiveness” team, dedicated to strategic leadership program development and organizational consulting, has designed a powerful combination of instructor-led, web-based social learning programs and interactive web conferences. The Transition2Managment program, designed to accelerate newly-promoted managers’ transitions, will be showcased as one such example of an innovative social learning program – one that has created remarkable results with a remarkably small investment.
- How a social learning solution is adding significant value to managers in transition.
- How technology can be used to help you become a learning enabler versus a learning provider by making distributed, work-centric learning a reality.
- How OE uses other technology-based learning enablers like quarterly, interactive web conferences to strengthen and then embed financial skills, business acumen and core leadership concepts into leaders’ daily actions and decisions.
In this webinar you will learn:
Presenters:
Darcy Semple is a manager and expert program designer, developer and dynamic facilitator for Tiffany & Co. She has worked for the Tiffany Human Resources Organizational Effectiveness group for almost nine years.
In her time with Tiffany & Co., she has led the design of the Management Development Program and Coaching Conversations for Business Results. Using learning technologies, she designed Transition2Management and the Timeless Leadership Series. In addition, Darcy collaborated on the development of the Tiffany Strategic Selling program, as well as laid the groundwork for the company's Performance Management Process. She takes great pride in building program content using a research-based, “ground up” approach, ensuring every program meets the unique needs of the business.
With 12 years of experience in training and organizational development, ranging from Accenture to the dot-com world, Darcy has developed and delivered many interactive programs in a variety of areas, including management skills, business communication skills, presentation skills, customer service, selling skills, team effectiveness and facilitation skills. In addition, she has consulted with organization leaders to increase their individual performance and that of their teams.
Darcy is certified in the use of the Myers-Briggs Type Indicator, PDI’s 360-degree PROFILOR, as well as Master Certified in Richardson’s Consultative Selling Skills program. She holds a M.A. in applied communications from the University of North Carolina at Greensboro, where she also taught Public Speaking and Introduction to Communication. She holds a B.A. in communication studies from Appalachian State University.