CUX Webinars are designed to showcase the work of member companies that is having a significant impact on the business. In the past few months, we have heard presentations from J&J, Cisco, Advantage Performance Group, Caterpillar, and more. CUX members can view the recorded sessions by accessing them through the CUX collaboratory or the webinar archive pages of the CUX website.

CISCO SYSTEMS: BUILDING LEADERS TO CREATE THE FUTURE

Pat Keating, Director, Worldwide Leadership Education at Cisco Systems described how Cisco Systems' worldwide Leadership Education team designed and developed "highimpact" leadership programs that provide strong grounding in leadership foundations and that accelerate major transitions, both business and personal. The webinar also described the methodology Cisco's team employs to design and evaluate their programs for high business impact.

STEVENS AND CON EDISON: CREATING AN ON-LINE PROGRAM FOR SENIOR EXECUTIVES

Stevens and Con Edison created a program for Con Edison's senior executives designed to give them the analytical skills they need to improve the company's workflow. Robert Ubell, Dean of the School of Professional Education at Stevens, and Luther Tai, Senior Vice President of Central Services for Consolidated Edison Company of New York, Inc. described the custom course, "Analytic Capabilities for Business Improvement," which offered Con Edison key executives structured methods for decision making and business improvement processes. They also described how they created a collaboration that delivers value to both the corporation and the college.

CISCO SYSTEMS: LEARNING TECHNOLOGIES TO ENABLE PRODUCTIVITY

Cisco has consistently been on the leading edge of learning technologies and continues to evolve to meet emerging business challenges. Don Field and Mike Mitchell described how Cisco implemented the three components of organizational learning: communication, training and assessment to net bottom-line results including how Cisco uses video on demand to maintain intimacy, accuracy, and speed in accessing information and how learning technologies such as games and simulations help to provide a comprehensive understanding of technologies, tools and terminologies.

ALIGNING LEARNING: THE ROLE OF PORTFOLIO MANAGEMENT

CUX consultant and contributing researcher Mark Linnehan described how portfolio management can help with the critical struggle to align learning to the strategic needs of the business. Portfolio Management is a systematic tool for making choices that takes the guesswork out of the prioritization process. He showed how the discussions that go into populating a Portfolio Management tool can open the door to a shared corporate understanding of what really matters.

SUCCESS CASE: ROI MADE SIMPLE, CREDIBLE, AND EFFECTIVE

Robert Brinkerhoff, professor emeritus at Western Michigan University's College of Education, and author of The Success Case Method, and Timothy Mooney, Practice Partner with Advantage Performance Group addressed the issue of learning that isn't necessarily transferred to the workplace, and described how the Success Case Method can enable learning and development professionals to find out what works and doesn't, and what the value of that learning is.

LEARN HOW JOHNSON & JOHNSON BLENDS LEARNING WITH VIRTUAL 3D TECHNOLOGY

Paul A. Bejgrowicz, Andrea G. Procaccino, and Jo-Ann C. Sebastiano from the learning team at Johnson & Johnson Pharmaceutical Research and Development (J&JPRD) described how they created a virtual, on-demand, "meeting" experience that incorporates real-time Instant Messaging, voice-over IP, and Internet Explorer into one browser to facilitate accessing information on the web and behind the corporate firewall. They explained how this solution, which won a CUX Best Practice award, allows the flexibility of holding both live instructor/avatar-led training and hosting of e-learning modules in one central environment and how the use of avatars resulted in a less expensive, more efficient way to deliver training to a global audience.

LEARNING AND EMPLOYEE ENGAGEMENT AT CATERPILLAR: MAKING THE CONNECTION

Research has shown that strong employee engagement is key to getting and keeping employees that contribute to improved performance and business results. However, despite a commonly held belief that L&D increases employee engagement, little research exists on the correlation between them. Fred Goh, Manager of Strategic Learning, Caterpillar University, described a groundbreaking study into the relationship between L&D and employee engagement, and how that study is beginning to influence Caterpillar's learning effort and take it to a new level.