Creating tools and techniques to measure the value of an organization’s investment in learning
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Evaluating Human Performance
Evaluation is often the most misunderstood and least completed step of the Human Performance Model (HPT). Using it correctly, however, helps performance consultants learn what activities the organization has completed and what the results of those activities have achieved. |
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How to Evaluate E-Learning
E-learning as we know it is over a decade old and has come a long way from its simplistic roots. Read more about CorpU research that shows there are many different criteria that can be used to evaluate the effectiveness of e-learning courseware. |
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Procter & Gamble on Measuring ROI
At Procter & Gamble, management believes that the closer an individual is to the business, the easier it is to make evaluations since evaluation points should be in the context of business operations. Bill Martin, Dean of Learning, discusses the various approaches to measuring ROI.
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Using Balanced Scorecards to Align Organizational Strategies
Balanced Scorecards are often used to measure a company’s strategic performance. This article from Healthcare Executive takes that approach a step further by encouraging companies to align the scorecard with performance management to “cascade and align goals."
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Hitachi Data Systems on Measurement
The topic most often discussed at any given conference is measurement. Nick Howe, VP of Hitachi Data Systems Academy, discusses the company's
current transformation. |
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Selecting Performance Measures
While a common complaint is that measurement is complicated and time-consuming, in his article, Selecting Performance Measures, Barnaby Dolan asserts that people cheat when it comes to reporting performance results, and often, the most valuable measures become complicated to collect, which outweighs the benefits of the data collected. |
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New Product Launches
With every launch of a new product, Victoria’s Secret has a goal to educate sales associates while meeting customer needs. Marla Zarlenga, Director of Brand Education and Education & Development, shares how to begin focusing on evaluation. Visit CorpU TV to watch the video. |
