Caterpillar’s Communities of Practice: Unleashing the Power of the People
Topics: Technology & Infrastructure, Program Design & Delivery
Tags: caterpillar, communities of practice, knowledge management
Overview
Caterpillar University has grown their Knowledge Network into a corporate goldmine that contributes significantly to the growth of the company. Bringing together over 40,000 employees, retirees, and dealers into some 3,500 communities, they have helped restart plants destroyed by tsunamis, and solved countless problems in subjects ranging from bolts to keeping garage floors clean when servicing equipment.
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