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Members Only Mattress Firm Case Study: Breakneck Bench Building

Mattress Firm of Houston, Texas, is the largest bedding retailer in America. The company sells well-known national brands such as Serta and Beautyrest and does not manufacture any of its own products.  The company’s motto is “Save Money and Sleep Happy.”  Store count has doubled in the past three years with 432 stores added in the last 15 months alone. They are scattered across an increasingly wide footprint with an employee count standing at a little above 3,300 – more than 90 percent are full-time and 70 percent are college graduates, all while boasting a lower than average turnover ... Read More »

Members Only MillerCoors Case Study: Aligning a Sales Culture

MillerCoors was formed in 2008 through a joint venture between SABMiller and Molson Coors bringing Miller Brewing Company and Coors Brewing Company together to compete more effectively in North America. The beer industry is extremely competitive but it is dominated by a single company. Anheuser Busch InBev has close to a 50% share of the market. They have a “command and control” go-to-market approach with strategy and significant decisions made at the top. In addition, they own a portion of their distribution system and hold a 70% plus share of mind of the distributors that they do not own.  MillerCoors ... Read More »

Members Only Owens & Minor Case Study: Launching Learning for Entry-Level Employees

Owens & Minor, founded in 1882 and headquartered in Mechanicsville, Va., is a distributor of medical and surgical products across the U.S. The company acquires bulk volumes of such things as disposable gloves, dressings, endoscopic products, intravenous products, needles and syringes, sterile procedure trays, surgical products and gowns, urological products and wound closure products. It stores them in 52 distribution centers and then makes deliveries to some 4,400 healthcare providers.  Owens & Minor University (OMU), the corporate learning unit, was founded in 2003 and tasked with providing learning to the entire organization that would help them be the best employees ... Read More »

Members Only Owens & Minor: Successful retention strategies for bottom-line results (Video)

Owens & Minor, founded in 1882 and headquartered in Mechanicsville, Va., is a distributor of medical and surgical products across the U.S. with 52 distribution centers and deliveries to some 4,400 healthcare providers.  Owens & Minor University (OMU), founded in 2003, serves over 4500 teammates in nearly 50 locations nationwide. From its main campus, OMU’s staff of eight provides over 100 instructor-led courses, 3,000+ online classes with coaching and development support for all teammates through three primary colleges: operations, sales, and leadership. OMU’s vision is to be a nationally recognized model for lifelong learning and development.   Facing ... Watch Video »

Members Only Owens & Minor: Successful retention strategies for bottom-line results (Slides)

Owens & Minor, founded in 1882 and headquartered in Mechanicsville, Va., is a distributor of medical and surgical products across the U.S. with 52 distribution centers and deliveries to some 4,400 healthcare providers.  Owens & Minor University (OMU), founded in 2003, serves over 4500 teammates in nearly 50 locations nationwide. From its main campus, OMU’s staff of eight provides over 100 instructor-led courses, 3,000+ online classes with coaching and development support for all teammates through three primary colleges: operations, sales, and leadership. OMU’s vision is to be a nationally recognized model for lifelong learning and development.   Facing ... Read More »

Members Only A Corporate University Changes Pacific Rubiales' Culture (Video)

Pacific Rubiales Energy (PRE) is the biggest private oil company in Colombia and the one that has had the fastest growth among all country private business sectors.  The biggest challenge of the company soon became the need of keeping up with a demanding business growth strategy leveraged on the combination of three key elements: knowledge, talent, and opportunity.  Moving the company’s learning process from casual non-articulated training events to a learning strategy aligned with business objectives under a corporate curricula coordinated by a corporate university, was the main challenge they faced.  The resulting plan to convert the strategy into ... Watch Video »

Members Only Aon Executes a Unified Consistent Leadership Program (Video)

Margaret Heneghan shares Aon’s global talent development programs: Catalyst Global for emerging, high-potential leaders. Partnering with Harvard Business Publishing (HPB) has enabled Talent Development to integrate numerous leadership and management programs that were previously deployed by business units and/or regions to consistently develop colleagues across these units and locations.  Catalyst Global is a blended learning program focused on high potential emerging leaders. The program includes four modules over six months, executive coaching, assessment, and an Action Learning team experience. The program has created a group of leaders with a much clearer understanding of the breadth and depth of ... Watch Video »

Members Only Innovative Collaboration at PayPal (Video)

What do an old blanket, a combination lock, and PayPal have in common? They are all symbols of security. Millions of times a day, people all around the world choose PayPal for its convenience, ease-of-use, and safety. But it goes beyond keeping personal data safe. It extends to being there when customers need them to speed them on their way – whether online or in a store.  Michael McCartney explains the challenge, solution and results from PayPal’s TechJam event that assessed technologies with peers from domains across the company to help provide their engineers innovative opportunities to play with new ... Watch Video »

Why Evidence Matters for Innovation to Flourish (Video)

Richard Ingersol explores why evidence matters for innovation to flourish. He uses data to dispel the myth that there is a shortage of math and science teachers graduating from colleges. Contrary to popular belief, the real reason the shortage exists is due to an ornate dissatisfaction with the teaching profession, or to pursue another career.  Watch Video »

Members Only Overcoming Safety Concerns at NASA (Video)

By the very nature of human exploration, whether it be on earth or in space, it brings with it both inherent risk and reward.  In 2006, NASA established the NASA Safety Center (NSC) to support the Safety and Mission Assurance (SMA) requirements of NASA’s portfolio of programs and projects. Jim May shares on NASA's safety university. Watch Video »

Members Only Westinghouse Aligns Professional Development with Business Strategy (Video)

Heavy regulations in the nuclear industry challenged the way Westinghouse did business, so to compete in the rebirth of the industry; there was a need for a topflight workforce at all levels of the organization.  Their solution involved implementing a new learning and development strategy, Westinghouse University, with several alliance partnerships.  Their results included having a centralized learning program with outside partners with established tailored programs, convenience, and cost-reduction efficiencies. Watch Video »

Members Only Mars Strategies on Aligning Leadership Development (Video)

A large part of navigating complex challenges is ensuring that Mars offers the tools and development experiences our leaders need most. Mars sought to create an “architecture of participation” where external best practices, internal best practices and skill development are linked in a meaningful way.  To deliver on what leaders need most, Mars University increased its alignment with the business, became more customer focused, clearly articulated the benefits of its programs and became more accessible to associates and managers. Watch Video »

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