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Leadership - all Case Studies

Integrating Mentoring within a Leadership Development Program for Nurses: Lessons Learned at Owens & Minor University Members Only

  "Knowledge is always in terms of concepts and can be passed on by means of words or other symbols. Understanding is not conceptual, and therefore cannot be passed on. ... Read More >

AT&T Case Study: Developing Leaders Virtually Members Only

Overview AT&T is, by revenue, the largest communications holding company in the world. The company has had to make many changes over the years, reflecting advances in technology and communications, ... Read More >

MasterCard - Building a Leadership and Development Team Members Only

MasterCard has a very integrated and inclusive team who loves what they do. Some of the members have many years of MasterCard talents, some have learning and development talents, and ... Read More >

MasterCard - Creating a Leadership Plan

MasterCard has a strong focus on tracking the metrics behind talent development, and they know the important components necessary for a successful leadership development program. MasterCard understands that hiring from ... Read More >

Syngenta - Building Leadership Talent Pools Members Only

Syngenta utilizes both their internal and external leadership development programs, and intends to have a fully integrated talent management process that evaluates future leaders. The high potentials that emerge from ... Read More >

Memorial Health - Creating Team Values Members Only

Memorial Health has been named one of the top places to work by Fortune Magazine over the last four years, but it hasn’t always been that way. When they started, ... Read More >

Partners for Progress - The Power of Story Members Only

Storytelling is described as a tool or technique used to talk about a story as a strategy for competitive advantage.  The challenge for organizations is to move away from talking ... Read More >

US Army - Leadership Development Members Only

In the US Army, the Leadership Development Division is 100% committed to developing their civilians and soldiers. Looking at it from the civilian aspect, there has not been a huge ... Read More >

JetBlue - Successful Leaders Share in the Classroom Members Only

Dave Barger, the CEO of JetBlue believes that presence is the most important characteristic of successful leaders.  A leader will obviously not be able to be everywhere, but they recruit and ... Read More >

Marc Rosenberg - The CLO as an Evangelist Members Only

In order for a CLO to promote innovation, it should start small to gain credibility.  First, the CLO should find a project that holds promise within the business to sponsor in ... Read More >

Menlo Lab - Moving Away from the Industrial Model Members Only

Menlo Lab has produced a hypothesis that the role of leadership will need to fundamentally shift in order to not only be socially, environmentally and economically responsible to society and ... Read More >

Microsoft - Leaders and Culture Members Only

When developing a culture, you must first know what kind of culture you want to build.  The next step is to define the talent management strategy in an integrated way.  Third, there ... Read More >

New York Life - Developing Leaders Members Only

New York Life recognizes an oncoming “demographic tsunami” of transitioning leaders that looms due to an aging workforce.  With 120 sales offices, New York Life has spent the last five years ... Read More >

Principal Financial - Leaders as Teachers Members Only

Principal Financial hears from its employees that Leader conducted teaching creates the best learning environment and that every participant wants to hear from the top executives.  To entice top talent to ... Read More >

Satyam - Leadership Development Members Only

Satyam’s new leader development program takes a long-term investment approach rather than trying to churn out as many participants as possible.  To this end, the program takes a year and uses ... Read More >

Staples - Leadership Development Members Only

The first step in designing a leadership development program at Staples was to get the model clear; what were they building.  Many times, the mistake is made of racing off to ... Read More >

Textron - Leadership Development Members Only

Nine business units make up Textron.  The prior model was to be a holding company, but now they are moving to a company that takes advantage of all businesses through networking ... Read More >

US Army - Launching a Corporate University Members Only

Launching the US Army’s Corporate University began as an army-wide study, called the Army Training Leader Development Panel Study in 2001. It started with the army officers and then cascaded ... Read More >

P&G Case Study: P&G Improves Coaching — By Listening Members Only

The managers in Research & Development (R&D) at Procter & Gamble (P&G) are highly trained professionals. They are selected from the nation’s best engineering and science programs. Like physicians (see ... Read More >