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Commentary
Learning Metrics, Moneyball, and Human-Capital Financial Statements 
CorpU research has identified an unsustainable trend among organizational learning and workforce development professionals: taking on more programs while offering less measurement of outcomes. In a way, one can understand how the situation has spiraled and accelerated: feeling the pinch of budgets and business challenges, practitioners eagerly jump to address needs to improve performance, often taking on "emergencies" that require immediate action and resulting in less follow-up and follow-through on evaluating interventions across the board. Corners get cut and quick solutions are applied, resulting in learning measurements that senior executives find unconvincing.
Measurement alone won't change performance, but many ... Read More »
Research Brief
The Business Case for Creating a Corporate University
This paper sets forth the business case for creating a corporate university, based on the premise that corporate universities are the current best practice for systematically building human capital – a key capability for adaptive, innovative, knowledge-based organizations. The term “corporate university” is most prevalent in the United States, Western Europe and Japan, but whether it is called an academy, institute, or center for excellence, the feature that distinguishes it remains the same: the alignment of key learning programs so they actively support the strategic interests of the business.
Corporate universities offer a curriculum designed to support major change initiatives, serve to align staff development with business goals and improve the ROI associated with training investments. Corporate universities help create the conditions for strategic agility and innovation in a knowledge economy. Successful corporate universities have executive support and oversight to assure corporate goals and training align; appropriate technologies to assure and measure transfer and retention of knowledge and skills; and a well documented organizational plan for execution. Companies with efficient and effective corporate universities show measurable improvements to the bottom line in shareholder return, productivity, and customer satisfaction. Read More »
Case Study
Alcon Laboratories Inc - Measuring Employee Performance
Alcon Laboratories has been successful in employee retention and financially, but the performance management system was a consistent process that was in place for about 30 years. When HR VP Jerri Liszewski came into the organization, she saw this as one area that required change to allow for future modifications. Building a business case to make changes in a company already operating successfully is always a challenge. Liszewski was fortunate to join Alcon shortly after her boss, and they worked together to engage people at all levels of the organization. Looking at the metrics and statistical analysis of the work ... Watch Video »
How-To
Fort Hill Company - Learning Transfer
Cal Wick practiced leadership development for twenty years and found that while people had good intentions about revisiting what they’d learned in the programs, other tasks would take priority once the employee returned to work. In order to fix this, the finish line needs to be changed from the delivery of great learning to the delivery of improved results. To keep the learning fresh in people’s minds, Cal came up with the concept of Friday Fives, which gets its name because it shows up on Fridays over a period of about twelve weeks. An end goal is set ... Watch Video »
How-To
Fort Hill Company - Follow Through Management
The Fort Hill Company created a companion product to Friday Fives called LeaderView that allows companies to better track the impact of leadership development and how they can improve the process. The product consists of a dashboard with a number of portals that explain where an employee is in their process, how much progress they have made, and/or ways to answer specific questions. One of Fort Hill’s clients inadvertently ran a control group study for them. The client conducted the course 100 times using the same content, population, and time frame within the company. Because they were using ... Watch Video »
Presentation
CorpU Best Practice: Staples - Measuring the Value of Learning
Staples will describe how to show the value of learning in ways that are meaningful to business leaders. Read More »
Presentation
Measuring the Performance Impact of Training at Boeing - Webinar Recording
The recording of the Boeing webinar. Read More »
Presentation
CorpU Webinar - Measuring the Performance Impact of Training at Boeing
Successful L&D organizations measure. They know what performance impact they are aiming for, and have rigorous procedures to determine if their goals (and therefore the goals of the business leaders involved with a particular initiative) are met. Read More »
Presentation
CorpU Webinar-Cisco Systems: Building Leaders to Create the Future
Pat Keating will describe how Cisco Systems' worldwide Leadership Education team designed and developed "high-impact" leadership programs that provide strong grounding in leadership foundations and that accelerate major transitions, both business and personal. The Cisco Leadership Series is a set of five programs specifically targeted for high potential managers and executives with significant growth potential. This webinar will describe the methodology Cisco's team employs to design and evaluate their programs for high business impact. Read More »
Presentation
Cisco Systems: Building Leaders to Create the Future
Cisco Systems' worldwide Leadership Education team designed and developed "high-impact" leadership programs that provide strong grounding in leadership foundations and that accelerate major transitions, both business and personal. The Cisco Leadership Series is a set of five programs specifically targeted for high potential managers and executives with significant growth potential. This webinar will describe the methodology Cisco's team employs to design and evaluate their programs for high business impact. Read More »
Presentation
Pfizer-Award Winner 7th Annual in Measurement Adv. Transition’s Impact on Leader of Leaders - Pfizer
Training 2006 Conference - The Advance Transition Program’s Impact on Leaders at Pfizer. Read More »
Presentation
Mentoring and Coaching
Mentor Programs: Are They Worth The Effort and Administration? Read More »
