CorpU

General Physics - Learning Technologies

General Physics discusses how innovations can change an industry drastically in no time. The Blockbuster model serves as a clear example of this paradigm change. When videos were offered online and through the mail, the dominant model of store based renting was greatly reduced. In terms of learning innovations, a company must remain on the cutting edge to know what is available and popular while implementing a plan to address it. Podcasts are widely used, but there needs to be a determination of whether they need to be tracked in a learning management system and the methodology of how to ... Watch Video »

29 Aug 2007

Caterpillar - Localization of Learning Across Cultures

Dave Vance, the Former President of Caterpillar University, believes that we are all going to have to get a lot smarter in terms of localization and customization of learning as businesses spread globally. Each company must have a specific strategy for localization and customization of learning because the needs are different in all cultures to a degree that may be surprising. For example, even in countries that speak the same language like the US and the UK, the language, culture and examples are not the same. Though English is common, there are many differences that must be considered that impact ... Watch Video »

29 Aug 2007

Delta - Leadership

Historically, the prevalence of legacy practices at Delta such as tenure-based layoffs were often implemented with damaging results. The restructuring effort during bankruptcy required a change in this approach to retain the highest talent based on solid criteria. Rather than years of service, performance and competency fulfillment were used to rate employees. Every person was assessed and ranked into quartile groups. The stated objective of this ranking was to retain the strongest employees and for the least strong to exit the company. Processes to improve coaching, teaching and leadership were rolled out from the top down so that each level ... Watch Video »

29 Aug 2007

Procter & Gamble - LMS Tools

Looking back at ’99-’00, everyone in the learning industry claimed to be AICC compliant. This only meant that they could possibly communicate in AICC if they ever really wanted to. Procter & Gamble’s (P&G) decision to go with Lectora was pretty simple. Lectora is built by Trivantis and based out of Cincinnati – the same central location as P&G. The irony of it all is the Lectora staff is retired P&G employees. They created a tool that was the first to possess the ability to show it communicated past a score to SABA. P&G’s response ... Watch Video »

29 Aug 2007

P&G Case Study: P&G Improves Coaching By Listening

The managers in Research & Development (R&D) at Procter & Gamble (P&G) are highly trained professionals. They are selected from the nation’s best engineering and science programs. Like physicians (see box, Doctors and Problem Solving), they too are excellent problem solvers. And like doctors, they work under heavy time pressures and deadlines which often leads to not listening enough to their direct reports, customers and colleagues. This article will describe one technique —the small discussion group —as an intervention to address this issue. The intervention was delivered through one of the R&D University programs. Read More »

25 Jul 2007

Corporate University Journal Second Quarter

Featured Articles in Research, Tools and Best Practices in this Issue Includes: VISION: The Need for a "Performance-Based Culture" John Deere: The Performance Management Journey Are We Starting From the Right Space? Performance Management: Today's Leadership Challenge Isn't so Easy Performance Management and the Role of L&D Read More »

1 Jun 2007

CUX Research Brief - Talent Management

This CUX Research Brief describes how some companies create an environment that encourages people to look for new jobs – without leaving. Read More »

22 May 2007

Dealing with No-Shows

Dealing with No-Shows Read More »

14 May 2007

CorpU Webinar - Caterpillars Communities of Practice: Unleashing the Power of the People

Caterpillar University has grown their Knowledge Network into a corporate goldmine that contributes significantly to the growth of the company. Bringing together over 40,000 employees, retirees, and dealers into some 3,500 communities, they have helped restart plants destroyed by tsunamis, and solved countless problems in subjects ranging from bolts to keeping garage floors clean when servicing equipment. Read More »

8 May 2007

Caterpillars Communities of Practice: Unleashing the Power of the People

Caterpillar University has grown their Knowledge Network into a corporate goldmine that contributes significantly to the growth of the company. Bringing together over 40,000 employees, retirees, and dealers into some 3,500 communities, they have helped restart plants destroyed by tsunamis, and solved countless problems in subjects ranging from bolts to keeping garage floors clean when servicing equipment. Read More »

8 May 2007

P&G Case Study: Targeting the Middle Level

When P&G’s research organization wanted to foster a new spirit of cooperation and innovation, one of their most important tools was the new Research and Development University (RDU). This case study describes the process of setting up RDU, developing the first programs, and why the decision was made to target middle managers first. Read More »

5 Apr 2007

CorpU Webinar - Performance Management: Driving Results at Farmers Insurance

Most companies have to deal with employees that are distributed, sometimes throughout the world. Farmers Insurance has another issue. The company depends on 22,000 independent contractors to meet its business goals. These contractors define the time, place and manner they do their work, making it even harder to affect changes in behavior. But the Farmers L&D organization found a way to leverage that performance management process to coach contractors to a different level of performance, and deliver business results. Read More »

22 Mar 2007

Program Design & Delivery