Strategic Training
The Strategic Training Assessment (STA) baselines the current state of learning and development programs across the enterprise and drives toward updating programs and processes to create greater efficiency, higher quality, and lower costs. In many cases, the savings identified through the STA process are in the 10 to 30 percent range of current operating budgets. More significant than cost savings, however, is the value organizations gain through the evaluation and re-alignment of current programs and practices.
Through the process, the learning and development organization evolves with a renewed focus on delivering improved business results. Emphasis is focused on helping the learning operations group categorize activities as strategic or tactical, and then, explores options for increasing its role to proactively work with business units to reduce time constraints on delivery caused by non-strategic tactical work.
The STA equips Learning and development executives with a plan designed to elevate the visibility of organizational learning, with a business case to support program changes. Details of the phases in the Strategic Training Assessment are described below:
| Phase | Objective | Deliverable |
|---|---|---|
| Project Kick-off | Build a dedicated project team committed to success and a clear plan of action. | Project Plan |
| Current Program Analysis | Develop a detailed understanding and model of the current state of Learning and Development at the client company. | Current State Analysis |
| Desired Future State Modelling | Develop detailed model of Desired Future State based on findings during current state analysis | Future State Model and Framework |
| Gap Analysis | Conduct gap analysis | Gap Report Between Current State and Desired Future State Executive Presentations |
| Plan To Close Gaps | Define activities required to close gaps | Plan with Optional Paths for Moving from Current State to desired Future State Executive Presentations |
| Business Case | Determine costs and benefits of moving from current state to desired future state. | Business Case Executive Presentation |
Shared Services
In many cases, the STA identifies how organizations can leverage shared services.
Shared services optimize the benefits of centralization and decentralization to:
- Significantly reduce program costs by streamlining purchasing, reducing tactical work and eliminating program redundancies
- Provide tighter alignment between learning programs and business needs to increase learning's value, and ultimately, the ROI on investments in people
- Improve response time to business needs with performance interventions that can increase sales, reduce errors and improve customer satisfaction
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