CorpU has studied benchmark data and award-winning training practices for more than 10 years. This analysis showed that top-performing training functions carry out important activities in 12 different performance dimensions indicated in the diagram below. Those performance dimensions roll up to 4 quadrants, also shown below. Of the 4 quadrants, 2 relate to the ability of training programs and services to drive improved business performance (Effectiveness) and 2 relate to how well the training operation performs when delivering its programs and services (Efficiency).
CorpU developed an assessment tool in its Continuous Learning Improvement system to help companies measure their efficiency and effectiveness against best practice organizations. By answering questions in the CLI Assessment, companies can see their EEI and visual performance maps to help them identify the areas that are in most need of improvement. If you want to learn more about how the EEI drives business value, download the research.