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Performance Support and Management Systems

These systems are used within an organization to provide employees with a clear understanding of job expectations, feedback about job performance and  recommendations about what is needed to improve performance.

The learning needs of a company are determined by the strategy of the business and how that strategy is translated to performance requirements. Performance management systems can provide managers with insights into how well employees are reaching individual goals and therefore contributing to the unit and overall corporate goals. Learning organizations can use these same systems to measure their own success, and also look for places where there are gaps that they can fill.

CorpU 12 Dimensions of Learning Excellence: Measure ImageThese systems are an important element of measuring Personal Outcomes, a dimension in the Measure quadrant of the CorpU 12 Dimensions of Learning Excellence. They also impact the Align quadrant as a source of information about what need to be addressed by the learning organization.












Research Related to Performance Support and Management Systems

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22 Jul 2010  |  Marcia Dresner
Helping employees manage and develop their own careers improves engagement and retention. This Q&A describes portal vendors that can help create the right kind of experience for companies that want ... Read More >

Performance Management: The Keys To Making It Work Members Only

22 Aug 2007  |  Alan Todd, Raj Ramachandran
Alan Todd and Raj Ramachandran will describe what it takes to create, manage and sustain a performance management initiative. Their discussion will be based on the results of the May ... Read More >

Performance Management Members Only

21 May 2007  |  CorpU Research
Performance Management: A Critical Lever for Executing Business Strategies Read More >