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Company Overview

Founded in 1980, Baker Communications is Performance Improvement Company, providing products and services to improve productivity in seven core areas: Sales and Marketing, CRM, Management, Negotiations, Presentations, Customer Service, and Time Management. The company serves over 1,000 corporate clients per year (including 50% of the Fortune 500) from various industries including Aerospace and Defense, Biotech, Health and Pharmaceutical, Construction and Engineering, Energy, Financial Services and Banking, Food and Beverage, Government Agencies, Insurance, Manufacturing and Industrial, Not for Profit, Shipping and Transportation, and Technology and Telecommunications. A select list of Baker Communications’ clients includes DuPont, Motorola, Deloitte & Touche, Verizon Wireless, Texas Instruments and many more.  The company is headquartered in Houston, TX, and has local offices in over 20 US cities, Argentina, Brazil, UK, Kenya, Singapore, Russia and the United Arab Emirates.

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Product/Service Description

Baker’s Management skill-building programs can be tailored to address all phases of the management process, including motivation, communication, evaluation, coaching, performance management and more…read more

Baker’s Time Management series will provide team with the skills to identify and protect high value activities and manage distractions and interruptions in order to keep projects on time and minimize stress….read more

Baker’s Customer Service performance improvement programs will enable your team members to build rapport with customers faster, handle customer emotions effectively, and create solutions that will lead to deeper customer satisfaction…..read more

Baker’s Presentations programs deliverable performance improvement results that are measurable and repeatable, increasing the impact and effectiveness of any presentation assignment…read more

Baker offers a variety of negotiation performance transformation solutions to help team members plan and execute highly successful negotiations in any setting and leave less money on the table…read more

Coaching in the Cloud is a performance improvement framework that harnesses the power of the Internet to ignite individual, team and organizational growth….read more

The focus of all of its sales performance programs is to empower reps to take the initiative and become more confident and self-directed in the way they approach their accounts and the sales process in general….read more