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Company Overview

Founded in 1997, Genpact (NYSE:G) combines process expertise, information technology, and analytical capabilities with operational insight and experience in various industries to provide a range of services using its global delivery platform. Genpact provides learning solutions through Learning & Marcomm business division. Genpact has developed over 10,000 hours of learning, digitized over two million pages of content across all media types, designed over one million pages of content, translated content in 34 global languages, enhanced content reuse by 30 percent and increased user productivity by over 10 percent. Since 2003, the company has won 21 international awards for content design excellence including awards from the Media Communications Association International (MCAI) and the American Society for Training & Development (ASTD). Genpact has experience in various industries including banking and financial services, insurance, manufacturing, transportation, automotive, technology, pharmaceuticals and healthcare. Genpact delivers its services from a global network of centers, spanning 13 countries: China, Guatemala, Hungary, India, Mexico, Morocco, Netherlands, Philippines, Poland, Romania, Spain, South Africa and the United States. Genpact generates more than $1.12B in revenues annually.

Product/Service Description

Genpact provides following services:

  • Learning Solutions provides an end-to-end suite of learning services to help align business priorities to employee learning. The company also offers client support in strategic-training and learning-needs assessment, curriculum and training design, training development, content deployment and maintenance, training delivery, LMS implementation and maintenance, and performance measurement…read more
  • OnDemand Content Creation helps in providing service for non-core, vendor-based activities in areas such as Business Research, Document Creation and Analysis…read more 
  • Training & Communications Support helps employees to handle new work practices and processes, to educate them on the reasons for change, and to build a solid base of organization wide support…read more

Industry Awards and Certifications

Gold Awards

  • Best Integration of Learning and Talent Management: GOLD Program
  • Best use of Performance Support: Tool for IT Support - isolve

Bronze Award

  • Best use of Blended Learning: Disha - Advanced analytical Learning