Founded in 1992, Richardson offers video-based, audio-based, and computer-based programs as well as books and self-study programs. Its training programs cover the full spectrum of organizational development, human resource and management training topics. The company also offers training programs on customer service, sales, safety and more.  The company offers training programs from the top training producers in the industry: AGTS, Ken Blanchard, Coastal, CorVision, CRM Learning, Enterprise Media, HRD Press, JWA, LearnCom, Marcom, Media Partners, Quality Media Resources, Right Brain, StarThrower, VisionPoint Productions, Vivid Edge, Washington Speakers Bureau and many more. The company is headquartered in Lakewood, Washington.

For more information please contact: 

• Phone : 1-800-488-0319
• Fax : (253) 588-0815
• Email : rctm@rctm.com

Streaming Training Programs

Digital distribution, also called streaming media, allows you to offer training programs on a central computer or server. This delivery methodology allows your organization to use the training resource (video, DVD or CD-ROM) over a computer network, intranet, or internet….read more

Assessment Tools

This category includes assessment tools for identifying and/or measuring skills and capabilities. Valid assessment tools may be utilized for identifying competencies during recruitment and selection processes, and to identify training and development needs…..read more

Communication Skills

Here is a collection of training programs, videos and games on all aspects of communication, including written communication, verbal communication, presentation skills, negotiations, and conflict resolution skills and techniques….read more

Customer Service Training Programs

Here are the customer service training programs you need to develop outstanding customer service teams…..read more

Human Resources Management

Here is a collection of videotapes, CD-ROM's, books, and audiotapes that can help company managers and leaders AND employees get the training they need to keep business successful.. read more

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