Staples University: Leadership Development for the Times
When: Wednesday, October 17th, 2007
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As Staples grew quickly from its beginning just 22 years ago to become the leader in its market, the company needed strategic leaders that understood not just the mission, but how to achieve BHAG – big, hairy audacious goals. This required leadership development to be equally strategic, linking learning to business goals, changes in the marketplace, international growth, innovation and changing roles of associates and managers. This webinar will focus on the organization of the leadership development activity, along with the workshops, tools and services that Staples University uses to develop managers, directors and executives, and will include specific examples of Staples University's CorpU Excellence Award-winning programs.
Join Us To Learn:
- How Staples University stays close to the business mission and values and how those have changed over time.
- What is taught in the programs for each leader to acquire new skills, explore best practices, and advance their careers.
- How competencies are linked to emerging business requirements and drive training.
- What innovative methods are used to support the development of executives.
- How success is measured.
Presenters:
Willia, Senior Training Specialist, has been involved in training, development, organizational development, and total quality for more than 25 years in various industries (banking, federal government, high tech, healthcare, utilities, and retail). Willia is currently designing a Virtual Management Certificate Program for customer service managers at Staples. This program will include 5 workshops and 5 senior leader-led forums and will span an eight-month period. Willia is also an adjunct faculty member at the University of Phoenix, Massachusetts campuses. She has been asked to share her teaching style and approaches with Senator Kennedy in an upcoming forum on higher education in Massachusetts. In her spare time, Willia is enrolled in a graduate certificate program in instructional design at the University of Central Florida.
Nancy is the Vice President of the Organization Development, Training and Internal Communications functions at Staples. During her tenure, Nancy has built and still leads world-class training, OD and communications teams that provide innovative strategies and solutions for over 70,000 associates. Staples University was founded under her leadership and with her business partners, Nancy led the development of Staples@work, an enterprise-wide intranet providing critical business and company information to Staples associates around the globe.