Dialogue between leaders produces not only results, but a rich stream of data on what they know, think, believe and will (or will not) do.
Surveys and assessments can be useful. But multiple sources of data drawn from conversations, behavior and outcomes ‘on the ground’ are better.
The only way to truly know whether leadership is changing or improving is to measure, track and encourage it over time.
The ultimate measurement goal is to ‘connect’ the dots. Have we changed how our leaders think and act? Working with our clients, we find out.
We measure what people know and what they learn. We also measure whether they believe in a proposed idea, solution or approach, or believe in its value, importance and applicability.
We measure the ‘wisdom of the crowd’, asking people to assess the likely gaps or risks to implementing a new approach or mindset, as well as how to overcome these barriers.
We measure who in your organization not only ‘gets it’ and believes in it, but who is paid attention to by their peers, and therefore likely to drive and champion new ideas and approaches over time.
We track and drive behavior changes over time using the same simple approaches proven effective in social media and marketing.