Improving Group Decision Making

Managing Groups and Stakeholders

Created in partnership with: John Austin

Improving Group Decision Making

What You Will Learn

  • Assess decision-making quality
  • Analyze and manage personal and organizational frames that guide your decisions and learn how to manage those frames
  • Better use of data and management of bias
  • Understand how group dynamics impact decision making
  • Put in place a process for learning from successes and failures

What You Will Do

  • Understand why a sound decision-making process will yield more consistently favorable outcomes over time
  • Learn how to mitigate common pitfalls that impact groups while making decisions
  • Identify and map your stakeholders’ roles, power, and positions in order to manage them more effectively
  • Write a personalized action plan to help you manage an upcoming group decision


Whatever your role or organization, most professionals must make a decision “now”—followed by another decision “now,” followed by yet another. It is also likely that you need to collaborate with a wide array of people in order to get this decision right.

The blistering pace of decision-making in today’s competitive business environment is enough to make anyone tired. But these very challenges can provide unprecedented opportunity and strategic advantage – if you can embrace the responsibility for making good, fast, frequent group decisions, and if you can do so better than your competitors.

Course Outline

Expert Faculty

John Austin
Professor, School of Leadership Studies, Fielding Graduate University

Additional Material